Client: DB Schenker India
Partner: True North Consulting & Uncommon Leadership Academy
The Challenge
As India’s logistics sector rapidly evolved, DB Schenker found its leadership team at a crossroads. Despite a strong operational foundation, the culture leaned heavily on execution over innovation. Leaders were effective managers—but not necessarily catalysts for change. With disruption from digitalization, rising competition, and post-pandemic volatility, CEO Kinjal Pande recognized the need for a mindset shift across the senior team.
The Solution: Coaching as a Strategic Lever
To spark that transformation, Schenker partnered with Ruchira Chaudhary, founder of True North Consulting and author of Coaching: The Secret Code to Uncommon Leadership.
Ruchira delivered a bespoke executive coaching program, combining one-on-one coaching, strategic facilitation, and insights from her award-winning leadership frameworks.
Her approach emphasized:
– Enhancing self-awareness and leadership clarity
– Unlocking agility and growth mindsets
– Coaching as a daily leadership practice
Through non-directive, highly personalized sessions, Ruchira helped each leader reflect, reframe, and evolve—creating a more empowered, collaborative leadership culture.
The Impact
- A shift from control to empowerment and coaching
- Stronger talent pipelines and succession readiness
- Leadership resilience and agility during disruption
- Improved team engagement and cross-functional alignment
“Ruchira guided us to reflect, reframe, and refresh our thinking—especially in the face of challenging transitions. Her workshop and coaching have been truly transformative for our leadership across India and APAC.”
— Kinjal Pande, CEO, Schenker India
Why This Matters for ULA
This engagement became a blueprint for the Uncommon Leadership Academy (ULA) – a scalable platform born from True North’s consulting success. ULA brings these proven leadership insights to life through AI-powered tools, immersive learning, and scalable programs for organizations ready to embed coaching into their DNA.
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